I went to the bathroom and came back and the line is still insane. What is wrong with them. The employees are in the office the whole time this huge line is there but they refuse to work because of “company policy.”
I tried to check in online and they tried to charge me for my seat selection AGAIN!! I paid for it yesterday!! This experience just keeps getting better!
Great airport to escape Long Island... just not enough airlines and air planes... security is fast, almost like TSA pre-check.
They really need better takeout food options at the gates. Having to get food at Starbucks for a long flight isn't fun, and with the food options on planes nowadays, you need to bring your own food.
Do not fly them. I’m following up with complaints to every entity that I can find. I believe that they are scamming their customers.
I’m waiting and sitting down because I have an injury on my feet and I can’t stand for the exorbitant amount of time that they expect you too. The line has become insane because these employees are incompetent. They treat people like cattle and not like human beings. The line was out the door and now it’s down the hallway!
Now today I’m at the airport yet again waiting for their employees to actually do something. And yet again with the lies. I was here at 12:45 waiting for someone to show up. When they came out I was asked “what’s the issue?” Really? What’s the issue? This is how you speak to someone who hasn’t said anything yet? Then I was told 1:15 is when they check people in. The representative the day prior they check people in 6 hours prior. So I wait. And I wait. Then I find out they don’t even do anything until 1:50. Nice so now the line is increasing and no one is saying anything or coming out to communicate to anyone. A woman asked the frontier rep came out to smoke a cigarette outside about what’s going on. She told her about this insane policy of not checking anyone in until 2 hours before the flight and said that she said it twice. ANOTHER LIE!!! I then said, “ you are a liar. I’ve been here for over an hour and NO ONE came out.” She just looked at me and her face dropped realizing that I caught her and just scurried away.
Great airport. I wish more airports were this efficient. I pay almost the same and avoid NYC airports completely.
FOR THE LOVE OF GOD DO NOT FLY FRONTIER AIRLINES. I haven’t even gotten to the gate yet and I’m pissed off at the extreme incompetence of this airline. They do not care at all about you or your experience. They charge you for everything. They tried to charge me for a seat selection TWICE!!
Mins while there were no employees to be found to check me in. This resulted in me missing the flight. They tried to tell me that they don’t let anyone in after 45 mins before the flight. THIS WAS A FLAT OUT LIE! I then indicated to them that my family is on the flight and just arrived at the gate at 3:40 for a 3:50 flight. Their face dropped because they knew I caught them in a lie.
Yesterday I showed up no more than 5 mins after my family did to wait at the counter for 20
This airport is sooo racist. Once I went there and everyone stared at me. JFK and the LGA is better.
Long Island Macarthur Airport is a US Airport based in Ronkonkoma, New York. Long Island Macarthur Airport is located at 100 Arrival Ave, Ronkonkoma, NY 11779, USA.
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